WHO WE ARE

The Fitness Rooms is the trading name of The Fitness Rooms Northeast LTD. We take your privacy seriously and as such have laid out the following privacy notice in line with the General Data Protection Regulation 2018.

By using our facility and any of our services you agree to be bound by the policies set out in this privacy notice. We are fully committed to protecting the privacy and safeguarding the use of your personal information and we will look to keep this privacy notice updated, therefore check back here regularly to review any amendments.

This website privacy policy was updated in April 2018

Any questions relating to our privacy policy or this notice should be directed in writing to us, you can find our contact details on our website: www.thefitnessrooms.co.uk or write to 6E, North Tyneside Industrial Estate, Chollerton Dr, Benton, Newcastle upon Tyne NE12 9SZ

KEY DETAILS 

This website privacy policy describes how The Fitness Rooms protects and makes use of the information you give the company

If you are asked to provide information when using this website, any associated third party opt-in or physical enquiry form, it will only be used in the ways described in this privacy policy.

WHAT DATA WE MAY COLLECT AND HOW WE USE IT

We may collect the following personal information:

  • Name
  • Date of birth
  • Contact information (Email and/or telephone number)
  • Bank account and payment information
  • Information relating to health conditions and usage
  • Demographic information, such as postcode, preferences, and interests
  • Website usage data
  • Other information relevant to client enquiries
  • Other information pertaining to special offers and surveys

We collect and process your personal information in order to administer your accounts and subscriptions with us – to process orders, payments or applications submitted by you.

We also use it to carry out our obligations in relation to any agreement or contract you have with us including any subscription to our service or to verify your identity.

We will not share your data with any third party other than those utilised to service our business or if legally obligated to do so. External partners (processors) may be utilised to perform tasks including but not limited to: processing payments, making bookings, marketing, accounting and account management – we agree on terms with all our partners to ensure that they all comply with high levels of confidentiality and best practice in privacy and security standards in line with the General Data Protection Regulation 2018.

YOUR RIGHTS AND KEEPING OUR RECORDS UP TO DATE AND ACCURATE

You can opt-out from any promotional, non-essential or marketing content at any time by clicking the unsubscribe link in an email or by contacting us directly.

You may also contact us directly to request information about what data of yours is recorded by us, how it is stored and what it is. If you would like a copy of the information held on you please write to us. You also have the right to lodge a complaint with a supervisory authority if you feel your privacy has been violated.

In general, we retain and process personal data for a reasonable period following initial enquiry, purchase or the lapsing of an account with us. Certain records such as health screening forms may be retained for a longer period, in line with fulfilling contractual obligations of due care to our customers and visitors, in line with industry standards.

SOCIAL MEDIA

We advise Members and guests that our Employees, guests, members, and/or any company which operates in The Fitness Rooms as an independent contractor will share pictures, images, video footage, statements, etc., captured within the facility, for promotional purposes including advertisements, flyers, Facebook, Instagram, Twitter, or any future social media platforms, etc.

COOKIES AND HOW WE USE THEM

What is a cookie?

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information about how many people use the website and what pages they tend to visit.

How we use cookies

  • We may use cookies to analyse our web traffic using an analytics package. Aggregated usage data helps us improve website structure, design, content, and functions.
  • We use social media pixels to monitor interactions with certain social media platforms.
  • We test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
  • Store information about your preferences. The website can then present you with the information you will find more relevant and interesting.
  • To recognise when you return to our website. We may show your relevant content, or provide the functionality you used previously.
  • Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

 

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

To learn more about cookies and how they are used, visit All About Cookies.

DISCLOSING YOUR INFORMATION TO OTHERS

Other than the disclosures referred to in this policy, we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

SECURITY

We are committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure, we have put in place a number of electronic and administrative procedures to safeguard and secure the information we collect and store.

We also follow stringent procedures to ensure we work with all personal data in line with the General Data Protection Regulation 2018.

THIRD PARTY SITES, APPS AND SERVICES

We cannot be responsible for the privacy policies and practices of other websites, apps or services even if you access them using links from our sites, or during the delivery of our services.

If you provide information to a website to which we link, we are not responsible for its protection and privacy. We recommend that you check